Clicks Complaint

SUPPLIER	Clicks	INDUSTRY	Retail
BRANCH / AREA	Claremont	COUNTRY	South Africa
TIME / DATE	05:26 Wed 1 Feb	PERSON RESPONSIBLE
CUSTOMER	Brainy	View all reports by user	3 5
PROBLEM	Feedback / Response	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Sat 28 Jan
HEADLINE	Isle of Man
I always shop at Clicks, gold member for years and Saturday I went to Clicks Claremont for the first time and not the best shopping experience, as I felt very cramped, the stores isles are way to narrow, put me off ever going there again. Add a new Clicks Report Inappropriate report?
SUPPLIER'S RESPONSE	Clicks	Time and Date	10:55:03 \| Wed 1 Feb 12
Hello Brainy, Thank you for your recent correspondence. At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service. Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused. We will be addressing your concerns regarding the spacing and size of our aisles with our Operational Management Team, and they will be in contact with you shortly to give you further feedback. Thanking you for your patience and loyal custom in this regard. Should you require any further information, please do not hesitate to contact us. Warm Regards Insaaf Mohamed?Customer Service Consultant ?: 0860 CLICKS (0860 254257)??+27 21 465 9922?http://www.clicks.co.za

Back

Relevant content (Last 5 Feedback / Response Problems)

Debonairs Pizza NO FEEDBACK FROM DEBONAIRS CUSTOMER CARE	08:47:41 Wed 23 May 12 by: BFN male
Groupon Sa Response for credit	08:45:40 Wed 23 May 12 by: bbotha
Autopage Altech Autopage Customer Service the in ...	08:35:05 Wed 23 May 12 by: marios5
The Holiday Club What must one do to get a response?	08:01:29 Wed 23 May 12 by: stu05405	(( • )) Supplier's response
Standard Bank No Response	08:00:58 Wed 23 May 12 by: Robotic