Clicks Complaint
Clicks |
Retail | ||
| BRANCH / AREA | pta | COUNTRY | South Africa |
| TIME / DATE | 13:25 Mon 30 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | ndzaloch | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Mon 30 Jan | ||
| HEADLINE | Disgusted |
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| I complaint about the Disposable nappies which leaks and causing havoc in my life as I am now close to finishing the second pack as I bought the special. No one has called me and its been a week. Im so dissapointed in how my matter was handled. | |||
| SUPPLIER'S RESPONSE | Clicks | Time and Date | 14:23:10 | Mon 30 Jan 12 |
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Hello ndzaloch, Thank you for your correspondence. A reply was forwarded to you via email on the day of your initial complaint on the 23rd of January. We will re-submit the email to you as we do require some additional details in order to resolve your complaint. If you do not receive the email in the next 30 minutes, please advise. Should you require any further information, please do not hesitate to contact us. Warm Regards Insaaf Mohamed?Customer Service Consultant ?: 0860 CLICKS (0860 254257)??+27 21 465 9922?http://www.clicks.co.za |
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(( • )) Supplier's response | ||
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