Clicks Conversion
 SUPPLIER |
Clicks |
 INDUSTRY |
Retail |
| BRANCH / AREA | Cape Town | COUNTRY | South Africa |
| TIME / DATE | 18:51 Sun 18 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | Sherry24 | View all reports by user |
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| PROBLEM | Out of Stock |
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| INCIDENT | Sun 18 Dec | ||
| HEADLINE | Mini cupcake maker out of stock |
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| I've been urgently trying to get a Safeway mini cupcake maker for my mom for xmas and I've gone from store to store to no avail. If I ask the staff to call other branches, the person on the line doesnt even bother looking, they say straight that they have no stock, without looking. how can clicks have something on promotion but have no stock?? this is not the first time that I look for something on promotion and there's no stock. this is disgusting!!! | |||
| SUPPLIER'S RESPONSE | Clicks | Time and Date | 14:08:57 | Mon 19 Dec 11 |
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Hello Sherry24, Thank you for your recent correspondence. We will be contacting you shortly in order to address your complaint. Should you require any further information, please do not hesitate to contact us. Warm Regards Insaaf Mohamed?Customer Service Consultant ?: 0860 CLICKS (0860 254257)??+27 21 465 9922?http://www.clicks.co.za |
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| CUSTOMER'S FEEDBACK | Sherry24 | Time and Date | 09:25:17 | Wed 21 Dec 11 |
| Over the Moon: Thank you to Clicks for dealing with the situation so quickly and efficiently! I received an email from Insaaf Mohamed the day after putting up my report saying that they would try and find one for me. Not long after that, I received an email letting me know that one was found and I could go pick it up. Just shows that the staff at Clicks stores were either lying or too lazy to call stores (especially at Kenilworth Centre) Thanks so much Insaaf!! I'm really grateful for your help!! | |||
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