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 City Power Johannesburg Complaint

SUPPLIER

City Power Johannes...

INDUSTRY Municipal
BRANCH / AREA Greymont COUNTRY South Africa
TIME / DATE 22:03 Mon 28 Nov PERSON RESPONSIBLE
CUSTOMER citizen101 View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Sun 27 Nov
HEADLINE

Billed R12,000 too much - estimated readings

Our electricity meter has last been read in December 2010, the April 2011 estimated meter reading on the bill is the same as the current actual meter reading which means that we have been billed for an approximate R12000 too much. We have been in contact with City Power on numerous occassions, through all methods possible. We have also been in contact with the meter reading companies, still no success. We even had a private prepaid sub meter installed as we have been unable to get the municipality to come and install one. Apparently contractors are now sent out to disconnect electricity - can the same not be done to do a meter reading, for once?! We are paying heavy interest on "overdue" bills due to incorrect billing. We are forced to pay to ensure the electricity is not disconnected.

Relevant content (Last 5 Billing / Accounts Problems)

Wed 23 May 2012
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