City Of Cape Town Munici... Complaint
 SUPPLIER |
City Of Cape Town M... |
 INDUSTRY |
Municipal |
| BRANCH / AREA | Cape Town | COUNTRY | South Africa |
| TIME / DATE | 09:15 Tue 13 Sep | PERSON RESPONSIBLE | Electricity Department |
| CUSTOMER | theantdude | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Tue 13 Sep | ||
| HEADLINE | Refusal to Refund me my R 300.00 |
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When using FNB online banking, I accidentally mistook a 9 for a 0 when entering my electricity meter number on a R 300 purchase. City of Cape Town tells me to get it transferred to another account, it'll cost me R 250 and Ill need to come out and fill out a form at their installation office. This is shocking. So where is my R 300 now - why does the City of Cape Town just get to keep it and now i have to spend more money just to get some power? Gunna contact Cape Talk next. |
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