City Of Cape Town Munici... Complaint
 SUPPLIER |
City Of Cape Town M... |
 INDUSTRY |
Municipal |
| BRANCH / AREA | Cape Town | COUNTRY | South Africa |
| TIME / DATE | 14:54 Wed 31 Aug | PERSON RESPONSIBLE | |
| CUSTOMER | waka1979 | View all reports by user |
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23
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| PROBLEM | Bad Attitude |
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| INCIDENT | Wed 31 Aug | ||
| HEADLINE | **** Rude!!! |
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| I received an ITC notification letter. I then made an online payment to which i sent proof to the email address supplied on the letter, accounts@capetown.gov.za. I then decided today to call the call centre to confirm if they received the payment confirmation. To which I was told that call centre on the following number 0860103089 will not receive the email until a few days later. What is the use of then adding an email address on the letter to which you will not get a response too? I was then in any case told that I needed to go to a municipality office to make an arrangement to which I will have to pay 10% each month on my arrears. The agent told me the requirements before going to the offices. To which I responded by asking and should I not have some of the information? He then told me its not because of him that my account is in arrears, to which i said "excuse me", he replied, you are excused. I am so ****** off right now! | |||
Relevant content (Last 5 Bad Attitude Problems)
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