City Of Cape Town Munici... Complaint
 SUPPLIER |
City Of Cape Town M... |
 INDUSTRY |
Municipal |
| BRANCH / AREA | Electricity | COUNTRY | South Africa |
| TIME / DATE | 14:29 Tue 22 Nov | PERSON RESPONSIBLE | |
| CUSTOMER | seafury | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Tue 22 Nov | ||
| HEADLINE | Charged for free eletricty |
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Had a eletricity prepaid meter installed in 2009. Having purchased electricity today 22/11/2011 I noticed that there is a deduction of R4.11, and on a previous purchase R20.00 and the previous month R20.00. I called the enquiries and they very happily told me it for the "lifeline" electricity that is being recouped. OK three years later? Why am I as consumer not notified in good time? Surely there must be a line drawn? I asked what now and I need to write a complaint to the complaints department and it probably wont even get read. Today the info bill might get passed I see hard times ahead as all will be kept as secret. Big brother is in hiding. |
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Relevant content (Last 5 Billing / Accounts Problems)
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