City Of Cape Town Munici... Complaint

SUPPLIER	City Of Cape Town M...	INDUSTRY	Municipal
BRANCH / AREA	Cape Town	COUNTRY	South Africa
TIME / DATE	19:49 Wed 1 Feb	PERSON RESPONSIBLE	Accounts Department
CUSTOMER	nordette	View all reports by user	0 3
PROBLEM	Account being sent to ...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Thu 26 Jan
HEADLINE	Account sent to wrong address and no help received
my husband and i have recently purchased a property. Since moving in we have not received any rates accounts. I have tried since November to get this matter corrected and have since 7 days ago sent around four emails and telephoned countless times. My account is being sent to a property in Claremont and i have never resided there, due to this i am now in arrears and only received copies via email a day or two ago. No one will take responsibility. I was advised that my attorneys provided the wrong information which they did not as i forwarded proof thereof to the City of Cape town. I am now currently frustrated and highly upset with this as i can not understand why this can not be sorted. I do not have the time or the money to sit on a telephone or send emails to correct this. This is unsatisfactory service being delivered Add a new City Of Cape Town Munici... Report Inappropriate report?