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Citton Cars - Customer Feedback and Analysis

Shown below are the statistics for Citton Cars based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (14) 74%
Complaint (5) 26%
Customer Compliment Complaint
1. joemanvdw11
2. BernévanRooyen20
3. M.Georgiou10
4. Mr C01
5. David_Nascimento10
Customer Feedback to Supplier Responses (last 12 months): 5 reports
Chart
Over the moon Over the moon (1) 20%
Quite Impressed Quite Impressed (0) 0%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (4) 80%
Nature of complaints (last 12 months): 5 reports - Citton Cars
Damaged Goods (3) 60% Damaged Goods
Other (1) 20% Other
Repairs/Servicing (1) 20% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 11348 reports - Motor Industry Analysis
Bad Attitude (720) 6% Bad Attitude
Billing/Accounts (191) 2% Billing/Accounts
Booking Query (33) 0% Booking Query
Breach of Contract (357) 3% Breach of Contract
Call Centre!! (33) 0% Call Centre!!
Competitions (10) 0% Competitions
Damaged Goods (720) 6% Damaged Goods
Expiry Date (18) 0% Expiry Date
Feedback/Response (575) 5% Feedback/Response
Chart
Hygiene Hygiene (2) 0%
Late/No Delivery Late/No Delivery (396) 3%
Other Other (4434) 39%
Out of Stock Out of Stock (110) 1%
Passing the Buck Passing the Buck (304) 3%
Pricing/Barcodes Pricing/Barcodes (88) 1%
Repairs/Servicing Repairs/Servicing (3329) 29%
Spam Spam (28) 0%

Please note: All Reports & Stats fall away after 12 months

 
Wed 23 May 2012
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