Chicken Licken Complaint
 SUPPLIER |
Chicken Licken |
 INDUSTRY |
Fast Food |
| BRANCH / AREA | Wynberg | COUNTRY | South Africa |
| TIME / DATE | 14:48 Wed 25 Jan | PERSON RESPONSIBLE | Mercia |
| CUSTOMER | anemad | View all reports by user |
 0
3
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| PROBLEM | What i ordered was not... |
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| INCIDENT | Wed 25 Jan | ||
| HEADLINE | BAD SERVICE |
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| My colleagues and i ordered meals from Chicken Licken Wynberg today (25/01/2012) i requested a love me tender delux along with another person , it was group order and everyone got their meals except me. When the slip came it shows that the person who took the order at chicken licken neglected to add my love me tender delux. We called and all they could tell us is that it was not on the slip and they cannot redilver it as the amount is below R50. So they didnt care about my inconvinience due to the incompetence of the teller who took the order. They really couldnt be bothered by my complaint | |||
| SUPPLIER'S RESPONSE | Chicken Licken | Time and Date | 10:02:22 | Wed 8 Feb 12 |
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Hello anemad, Thank you for forwarding your complaint to us. Your complaint is being directed to the relevant party and feedback will be sent to you shortly. Regards, Jolene Matthysen Customer Care |
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| UPDATED RESPONSE | Chicken Licken | Time and Date | 09:59:50 | Fri 10 Feb 12 |
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Hello anemad, I have been informed by the Franchisee that he has resolved your complaint. Please advise whether or not the matter was handled satisfactorily. Regards, Jolene Matthysen Customer Care |
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