Checkers & Checkers Hypers Compliment
 SUPPLIER |
Checkers & Checkers... |
 INDUSTRY |
Retail |
| BRANCH / AREA | Southgate | COUNTRY | South Africa |
| TIME / DATE | 15:15 Mon 9 Jan | PERSON RESPONSIBLE | Rebone Motene |
| CUSTOMER | NGQABE | View all reports by user |
2
 5
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| NATURE | Great Attitude |
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| INCIDENT | Fri 16 Dec | ||
| HEADLINE | Outstanding service rendered |
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| I was in the store on 16 December 2011 to return Soya Sauce and had no clarity which one was on special. Phemelo went all the way out to assist and made sure that I get what I wanted. It was for the first time ever to receive such splendid/superb service at Checkers stores. Well done to her and we need people like her to deal with customers. | |||
| SUPPLIER'S RESPONSE | Checkers & Checkers Hypers | Time and Date | 09:00:49 | Tue 10 Jan 12 |
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Hello NGQABE, Thank you for your message, in which you expressed your appreciation for the exceptional customer service that you received from Phemelo at Checkers Southgate. I would like to assure you that, this is the kind of service that Checkers as a company strives to render at all times. Your kind words will be passed on to the Divisional Manager in charge of this store. He will make sure that your kind commendation is passed on to Phemelo's line managers so that she can get the recognition that she so richly deserves. Not many of our satisfied customers take the time to tell us about the good things the Checkers people do and we therefore really appreciate your feedback. Kind regards, Amanda du Preez |
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| CUSTOMER'S FEEDBACK | NGQABE | Time and Date | 09:56:01 | Sun 13 May 12 |
| Quite Impressed: EXCELLENT SERVICE | |||
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