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 Checkers & Checkers Hypers Compliment

SUPPLIER

Checkers & Checkers...

INDUSTRY Retail
BRANCH / AREA Balfour Park COUNTRY South Africa
TIME / DATE 13:27 Mon 16 Jan PERSON RESPONSIBLE
CUSTOMER croc View all reports by user
12 
NATURE

Great Attitude

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INCIDENT Mon 16 Jan
HEADLINE

I LOVE this Checkers

I decided to boycott another retailer a few months ago and moved over to Checkers Balfour Park which is a few blocks further from my house . BEST decision I have ever made. Checkers has made grocery shopping a pleasure again. Their store is clean, well stocked and well managed. There are always a lot of tellers on duty and I have never stood in a queue with more than two people in front of me (one paying/unloading and one waiting). They have most things I need at a good price and their staff are always helpful and friendly. Even paying my Electricity bill has been improved because even though I can only do so at the money market kiosk they at least staple the proof of payment to my bill and therefore there is less risk of losing it. Keep up the EXCELLENT work Checkers Balfour Park and I will be a client for life.
SUPPLIER'S RESPONSE Checkers & Checkers Hypers Time and Date 16:14:44 | Mon 16 Jan 12
Hello croc,

Thank you for your message, in which you expressed your appreciation for the exceptional customer service and enjoyable shopping experiences that you enjoy at Checkers Balfour Park.

I would like to assure you that, this is the kind of service that Checkers as a company strives to render at all times. Your kind words will be passed on to the Divisional Manager in charge of this store. He will make sure that your commendation is passed on to management and staff of Checkers Balfour Park so that they may get the recognition they so richly deserve.

Not many of our satisfied customers take the time to tell us about the good things the Checkers people do and we therefore really appreciate your feedback.

Kind regards,
Amanda du Preez
CUSTOMER'S FEEDBACK croc Time and Date 13:11:33 | Thu 19 Jan 12
Over the Moon: It is great to know that they appreciate compliments to this extent AND that the staff at the store will be notified as they really deserve to know. I was there again today and it way great. Thanks again

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