Checkers & Checkers Hypers Complaint

SUPPLIER	Checkers & Checkers...	INDUSTRY	Retail
BRANCH / AREA	jeffreysbay	COUNTRY	South Africa
TIME / DATE	17:32 Fri 27 Jan	PERSON RESPONSIBLE	management
CUSTOMER	mornejoh	View all reports by user	0 8
PROBLEM	little tills open	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Fri 27 Jan
HEADLINE	standing in line to pay for long
at the checkers in equinox mall,jeffreysbay there are always too little cashiers.on a day like today,friday on monthend , at 12h20 there were only 4 tills open while the people start getting irritated because they had to wait so long.its not the first tiime.....happening at a regular basis espically on saturdays. Add a new Checkers & Checkers Hypers Report Inappropriate report?
SUPPLIER'S RESPONSE	Checkers & Checkers Hypers	Time and Date	13:05:49 \| Mon 30 Jan 12
Hello mornejoh, Thank you for bringing this matter to our attention. As a customer driven business, Checkers realises the importance of offering quality products and superior service in a customer-friendly environment. The matter has been reported to the Divisional Manager in charge of the region, in order for a thorough investigation to be launched and for the necessary corrective actions to be put into place to prevent a recurrence of such an incident. We will be in contact with you shortly regarding the outcome. We thank you for taking the time and effort to communicate with us. It is only with the help of customers such as yourself that we can strive to improve the overall shopping experience of our customers. Kind Regards Annie Akkers