Checkers & Checkers Hypers Complaint

SUPPLIER	Checkers & Checkers...	INDUSTRY	Retail
BRANCH / AREA	ROODEPOORT	COUNTRY	South Africa
TIME / DATE	14:00 Sat 28 Jan	PERSON RESPONSIBLE	ROODPOORT
CUSTOMER	pservice	View all reports by user	0 6
PROBLEM	ROOTEN MEAT	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Sat 28 Jan
HEADLINE	ROTTEN MEAT
2 WEEKS AGO I PURSCHED AN OXTAIL MEAT FROM HYPERAMA WHEN I ARRIVED AT HOM THE MEAT WAS SMELLING WHEN I WENT BACK TO THEM THEY DONT WANT TO EXCHANGE BECAUSE MY SLIP WAS GONE BUT THERE LABEL IS ON THERE Add a new Checkers & Checkers Hypers Report Inappropriate report?
SUPPLIER'S RESPONSE	Checkers & Checkers Hypers	Time and Date	13:08:17 \| Mon 30 Jan 12
Hello pservice, Thank you for bringing this matter to our attention. As a customer driven business, Checkers realises the importance of offering quality products and superior service in a customer-friendly environment. The matter has been reported to the Divisional Manager in charge of the region, in order for a thorough investigation to be launched and for the necessary corrective actions to be put into place to prevent a recurrence of such an incident. We will be in contact with you shortly regarding the outcome. We thank you for taking the time and effort to communicate with us. It is only with the help of customers such as yourself that we can strive to improve the overall shopping experience of our customers. Kind Regards Annie Akkers