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 Checkers & Checkers Hypers Complaint

SUPPLIER

Checkers & Checkers...

INDUSTRY Retail
BRANCH / AREA Northriding Square, Rand... COUNTRY South Africa
TIME / DATE 21:00 Sun 29 Jan PERSON RESPONSIBLE Management
CUSTOMER llb View all reports by user
PROBLEM

Bad Attitude

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INCIDENT Sat 28 Jan
HEADLINE

Management lacks compassion

SAINTS animal charity regularly has a book & jumble sale on 1st & last Saturday of each month @ Northriding Square. I was disgusted to find out on Sat, when I went along to support this charity, that Checkers Management has forbidden them to continue selling their jumble. Are you so cold-hearted & lacking in compassion that you have to resort to treating a good charity in this manner? You are clearly not animal - lovers! Animal charities receive little, if any, government funding & rely on jumble sales like this to raise much-needed funds. I personally will never spend another cent at your store again - and I have many friends who feel exactly as I do. Shame on you!
SUPPLIER'S RESPONSE Checkers & Checkers Hypers Time and Date 13:45:54 | Mon 30 Jan 12
Hello llb,

Thank you for bringing this matter to our attention.

Your concerns have been forwarded to the Divisional Manager of the Gauteng Division to investigate and attend to this matter. You will be contacted shortly with feedback in this regard.

We thank you for taking the time and effort to communicate with us. It is only with the help of customers such as yourself that we continuously strive to improve the overall shopping experience of our customers.

Kind Regards
Annie Akkers
CUSTOMER'S FEEDBACK llb Time and Date 07:57:27 | Wed 28 Mar 12
Utterly Disgusted: I had no further feedback from Management, despite their written promise to do so.

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