Checkers & Checkers Hypers Complaint
 SUPPLIER |
Checkers & Checkers... |
 INDUSTRY |
Retail |
| BRANCH / AREA | Gateway | COUNTRY | South Africa |
| TIME / DATE | 12:15 Thu 9 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | Michenderson | View all reports by user |
 0
2
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| PROBLEM | BAD CUSTOMER CARE |
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| INCIDENT | Sat 28 Jan | ||
| HEADLINE | Go to SPAR instead |
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| I went shopping for monthly groceries with my 4 month-old baby. When I got to Checkers they did not have 1 trolley with a baby seat (NOT 1). If you don't have kids, allow me to explain. Carrying a baby and pushing a trolley is nearly impossible, JUST as impossible is pushing a pram and a trolley at the same time. The manager couldn't give me any explanation or any solution and told me that SPAR has trolleys with baby seats and maybe I should go there. Thanks Doll I will, in future. | |||
| SUPPLIER'S RESPONSE | Checkers & Checkers Hypers | Time and Date | 13:23:58 | Thu 9 Feb 12 |
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Hello Michenderson, We are in receipt of your e-mail. The regional manager will launch a full investigation and will contact you shortly. In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. Regards Rica de Vos |
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(( • )) Supplier's response | ||
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