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 Checkers & Checkers Hypers Complaint

SUPPLIER

Checkers & Checkers...

INDUSTRY Retail
BRANCH / AREA Boksburg COUNTRY South Africa
TIME / DATE 19:00 Sat 28 Jan PERSON RESPONSIBLE
CUSTOMER WensC View all reports by user
PROBLEM

Filth in meat

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INCIDENT Fri 27 Jan
HEADLINE

Filth in meat

I am utterly discusted in Checkers Hyper. I bought from Checkers Hyper in Boksburg for the first time in years, since I had trouble like this in the past, but thought things will change. Bought meat from them (mince) yesterday. Today, I decide to make food for my family (it is now nearly 7pm Saturday night). Defrosted the mince in the packet (still sealed from Checkers) then opened and dumped into the frying pan.....only to see a barcode (the thick plastic ones you find on clothes) inside the mince. What the **** Checkers???? Your staff working at the butcher ******** clothes, then dump the barcode into the mince??? WILL NEVER BUY THERE AGAIN. I will post this on my twitter account, on my facebook and all OVER. I will make sure everyone I know don't buy meat from you, and I will let everyone see all the complaints about your meat especially here on Hello Peter. O my goodness. When I saw how many people complaint about you I had a shock. About time everyone knows this before someone gets food poisoning or worse!!!! And, I only complain when needed...you can see that from my rekord on hello peter. If one of my family had to choke on that barcode!!!
SUPPLIER'S RESPONSE Checkers & Checkers Hypers Time and Date 13:28:23 | Mon 30 Jan 12
Hello WensC,

Thank you for bringing this matter to our attention.

As a customer driven business, Checkers realises the importance of offering quality products and superior service in a customer-friendly environment.

The matter has been reported to the Divisional Manager in charge of the region, in order for a thorough investigation to be launched and for the necessary corrective actions to be put into place to prevent a recurrence of such an incident. We will be in contact with you shortly regarding the outcome.

We thank you for taking the time and effort to communicate with us. It is only with the help of customers such as yourself that we continuously strive to improve the overall shopping experience of our customers.

Kind Regards
Annie Akkers

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Wed 23 May 2012
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