Checkers & Checkers Hypers Complaint
 SUPPLIER |
Checkers & Checkers... |
 INDUSTRY |
Retail |
| BRANCH / AREA | Centurion | COUNTRY | South Africa |
| TIME / DATE | 12:13 Thu 9 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | C123 | View all reports by user |
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3
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| PROBLEM | Expiry Date |
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| INCIDENT | Wed 1 Feb | ||
| HEADLINE | Expired stock - various products |
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| I bought things at Checkers and when I got home realized that the nougat I bought looks old and then saw it had expired on the 8th of Jan (a month before). I sent Checkers a complaint (still no feedback). When I made supper last night I realized that two of the pastas I bought expired in July LAST YEAR. This is unbelievable and completely unacceptable. I am sure that it's not legal to have expired stock on the shelves and it's not just one product. I haven't even gone through the rest of the groceries. Maybe it is time to "change my supermarket" afterall. | |||
| SUPPLIER'S RESPONSE | Checkers & Checkers Hypers | Time and Date | 12:40:57 | Thu 9 Feb 12 |
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Hello C123, We are in receipt of your e-mail in which you informed us of your bad experience at our store. The regional manager will contact you shortly to obtain further details in order for us to launch an investigation. Regards Rica de Vos |
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| CUSTOMER'S FEEDBACK | C123 | Time and Date | 19:51:41 | Mon 13 Feb 12 |
| Indifferent: A friendly Johan phoned and said that the merchandisers are responsible and by the time he went to the shelf the expired stock had been removed. He said I must come in and he'll give me a big nougat. | |||
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