Checkers & Checkers Hypers Conversion
 SUPPLIER |
Checkers & Checkers... |
 INDUSTRY |
Retail |
| BRANCH / AREA | windermere | COUNTRY | South Africa |
| TIME / DATE | 11:01 Wed 25 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Alliepp | View all reports by user |
 1
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Mon 25 Aug | ||
| HEADLINE | Incompetent Staff |
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Issued a cheque in 2008 for R612.73 and forgot to sign it, Cell number and land line number was written on the back of the cheque as well as ID number. Physical address was printed on the front of the cheque and no one contacted us, now attorneys contact us and demand payment of R1111.85 because of incompetent staff at Windermere Checkers. I'm very angry and will tell everyone about this. I would appreciate a reply to this appaling service. |
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| SUPPLIER'S RESPONSE | Checkers & Checkers Hypers | Time and Date | 14:39:19 | Wed 25 Jan 12 |
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Hello Alliepp, Thank you for your post on Hellopeter. We will investigate this matter and contact you with feedback shortly. Kind regards, Amanda du Preez |
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| UPDATED RESPONSE | Checkers & Checkers Hypers | Time and Date | 12:16:24 | Thu 26 Jan 12 |
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Hello Alliepp, Checkers Supermarket Chain regrets the inconvenience this incident has caused and would like to apologise for the bad experience. Mr Martin Lourens, the Divisional Financial Manager will be in contact with you to discuss the matter and offer resolution. Kind regards, Amanda du Preez |
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| CUSTOMER'S FEEDBACK | Alliepp | Time and Date | 13:03:52 | Thu 26 Jan 12 |
| Over the Moon: I have to say that I am most impressed with the prompt response that I have received on the above complaint, thanks to you Lorraine and Martin Lourens, I appreciate the resolution in this matter, you have restored my faith in Checkers. | |||
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