Cell C Compliment
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Century City | COUNTRY | South Africa |
| TIME / DATE | 09:16 Tue 24 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Fayyaad | View all reports by user |
2
 3
|
| NATURE | Repairs/Service |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Tue 24 Jan | ||
| HEADLINE | Faulty SD cards replaced, no quibbles! |
||
| I'd recently purchased, on contract, 2 Samsung Galaxy S phones. The micro-SD cards that came with the phones turned out to be faulty within hours of activating the phones (possibly a bad batch of cards from Sandisk). I took the micro SD cards back to Cell C in Canal Walk, and after a short test, I was assured that they would be sent back to Samsung for replacement. A few days later, I received a call from the nice person at the branch to say that the cards were ready for collection. I love the fact that a) I didn't have to send the entire phone back, just the faulty SD cards, and b) it was done with no quibbling back and forth. Very nice service! Thank you! | |||
| SUPPLIER'S RESPONSE | Cell C | Time and Date | 09:35:54 | Tue 24 Jan 12 |
|
Hello Fayyaad, Thank you for your feedback - this information is just as valuable as a complaint is in ensuring our team continues to strive to exceed customer expectations. Regards, Cell C|NS |
|||
Relevant content (Last 5 Compliments)
 |
|||
|
|
|||
 |
|||
|
|
|||
|
|
Facebook Application
