Cell C Compliment
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Head Office | COUNTRY | South Africa |
| TIME / DATE | 14:52 Thu 26 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | geewee | View all reports by user |
4
 0
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | Amazing Service from Cell C |
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Having experienced a problem in obtaining a micro SIM card to connect my Ipad to 3G (not one store in the Western Cape had any) I lodged my amazement at this fact with Cell C via their Facebook page. Within minutes I received a response and an apology and a promise to source one for me and forward it to my nearest Cell C store. Within 24 hours I was notified that a micro SIM card had been delivered to my selected store. Now that is rare service and something that will result in my loyalty to Cell C. |
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| SUPPLIER'S RESPONSE | Cell C | Time and Date | 14:56:04 | Thu 26 Jan 12 |
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Hello geewee, Thank you for your feedback - this information is just as valuable as a complaint is in ensuring our team continues to strive to exceed customer expectations. Regards, Cell C|NS |
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