Cell C Complaint
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | CALL CENTRE | COUNTRY | South Africa |
| TIME / DATE | 09:53 Wed 8 Feb | PERSON RESPONSIBLE | BLACKLISTING DEPARTMENT |
| CUSTOMER | Celest001 | View all reports by user |
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2
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| PROBLEM | Call Centre!! |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | UNBLACKLISTING OF PHONE |
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Good day, I am now fed up and this is ridiculous, the phone was unblackisted and now blacklisted again, phoned cell c AGAIN and AGAIN waisted 15minutes of my life with no joy. I have never in my life experienced this type of ****** utterly disgusting service, could someone please assist in this phone being unblacklisted. I pay for my account, but sitting with a phone i cannot use?! i am close to tears!!!!! and yet again NO MANAGERS can take your call??? I AM BEGGING PLEASE CAN SOMEONE ASSIST!!! |
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| SUPPLIER'S RESPONSE | Cell C | Time and Date | 08:40:20 | Thu 9 Feb 12 |
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Hello Celest001, On behalf of Cell C, we would like to extend our humble apologies for the inconvenience this matter may have caused to you. Kindly note that Blanche will be in contact with you shortly to make an urgent follow up on this matter. Regards, Cell C|NS |
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