Cell C Complaint
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Fourways | COUNTRY | South Africa |
| TIME / DATE | 15:33 Wed 8 Feb | PERSON RESPONSIBLE | Managing Director |
| CUSTOMER | geofft | View all reports by user |
 1
5
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| PROBLEM | Breach of Contract |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | No Service Delivery |
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| Last week I took out a Cell-C contract which is costing me R1000pm. Since going onto Cell-C I have had to re-make every second call and have had more dropped calls than successful ones . This is without exaggeration. If Cell-C cant provide the service its is charging me for, they must cancel my contract and free me to engage with another service provider. | |||
| SUPPLIER'S RESPONSE | Cell C | Time and Date | 09:35:19 | Thu 9 Feb 12 |
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Hello geofft, Thank you for bringing this matter to our attention. Please note that Blanche will be in contact with you shortly to address all your concerns. Regards, Cell C|NS |
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| UPDATED RESPONSE | Cell C | Time and Date | 15:49:43 | Wed 15 Feb 12 |
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Hello geofft, Thank you for your posting. Please be advised that Blanche has tried to contact you to discuss the matter at hand however she has reached your voicemail, A network log sheet has been emailed for further exploration pertaining to your query. Regards Cell C|CM |
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| CUSTOMER'S FEEDBACK | geofft | Time and Date | 13:51:32 | Mon 13 Feb 12 |
| Utterly Disgusted: Could not talk to Blanch because the signal was too bad. I am waiting for her to call me on my land line number. | |||
Relevant content (Last 5 Breach of Contract Problems)
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22:14:11 Tue 22 May 12
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