Cell C Complaint
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | gauteng | COUNTRY | South Africa |
| TIME / DATE | 08:48 Sat 4 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | yvonnes | View all reports by user |
 0
5
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Sat 4 Feb | ||
| HEADLINE | no authorisation |
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| I have repeatedly tried to get anyone from Cell C to answer my query. A debit is being taken off my bank account without authorisation I do NOT have a Cell C account. PLEASE PLEASE | |||
| SUPPLIER'S RESPONSE | Cell C | Time and Date | 09:40:29 | Mon 6 Feb 12 |
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Hello yvonnes, Thank you for bringing this matter to our attention. Please note that Setfree will be in contact with you shortly to address all your concerns. Regards, Cell C|NS |
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| UPDATED RESPONSE | Cell C | Time and Date | 08:04:19 | Tue 7 Feb 12 |
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Hello yvonnes, Thank you for contacting Cell C. Please be advised that Sidefree has been in contact with you to advise that we require bank statements confirming the amounts debited before any credits can be processed back to you. Be assured that the necessary entries will be processed upon receipt of this documentation. Regards Cell C|CM |
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