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 Cell C Complaint

SUPPLIER

Cell C

INDUSTRY Telecommunications
BRANCH / AREA Johannesburg COUNTRY South Africa
TIME / DATE 14:10 Wed 8 Feb PERSON RESPONSIBLE
CUSTOMER solo001 View all reports by user
12 
PROBLEM

Billing / Accounts

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INCIDENT Wed 8 Feb
HEADLINE

Bad Service

My phone was off for 6 days, how long does it take to sort out a problem, because i had this problem for a few months and the last time i was told it is sorted out, my phone was put back on,after all of the fighting I simply hate what CellC was doing for months, I hate I hate what they put me through, this is simply the worst service i have ever experience there is nothing that will change my opinion about them, the people in management wont speak to me, i get the same people that tell me they are trying to sort this problem but don't have a clue themselves of what they are doing, all i what is for them to end my contract, I will take this much further, i refuse to be put up with this unprofessional service provider I hate the service Cellc have been giving me, i would never recommend anybody to the misery they have put me through, Cellc right now all i can say is that you end my contract, it has been a few days already and nobody gets back to you, I WANT THIS CONTRACT TO END.
SUPPLIER'S RESPONSE Cell C Time and Date 09:03:25 | Thu 9 Feb 12
Hello solo001,


Thank you for bringing this matter to our attention.

Please note that Sandile will be in contact with you shortly to address all your concerns.

Regards,
Cell C|NS

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