Cell C Conversion
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | HQ | COUNTRY | South Africa |
| TIME / DATE | 16:08 Tue 3 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Fogwell | View all reports by user |
 1
 0
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| PROBLEM | Service supply |
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| INCIDENT | Thu 29 Dec | ||
| HEADLINE | Service centre Not responding |
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I have reported my phone stolen to Cell C on Thursday 29/12. My sim card got blocked, but they experience a technical problem when trying to black list the phone, said the will respond in 24 to 48 hrs with a ITC number so that I can report the incident to my nearast police station. I have followed up on Saterday 31/12, still no result. I have followed up today, still the same technical problem. They request me to phone Mtn, and Vodacom to request a IMEi surge to blacklist my phone. CellC is my service provider, I expect them to do that. Refr Nr received on thursday 1123002332 |
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| SUPPLIER'S RESPONSE | Cell C | Time and Date | 08:06:33 | Wed 4 Jan 12 |
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Hello Fogwell, Thank you for bringing this matter to our attention. Please note that Sisa will be in contact with you shortly to address all your concerns. Regards, Cell C|NS |
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| CUSTOMER'S FEEDBACK | Fogwell | Time and Date | 09:17:58 | Mon 9 Jan 12 |
| Utterly Disgusted: After several phone calls after reporting to on Hellopeter, Cell C still isn't able to give me an ITC number for blacklisting my lost phone. | |||
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