Cell C Conversion
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | National | COUNTRY | South Africa |
| TIME / DATE | 07:53 Thu 19 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | geelec | View all reports by user |
 1
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| PROBLEM | Pricing / Barcodes |
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| INCIDENT | Thu 19 Jan | ||
| HEADLINE | Over pricing |
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| A year ago I purchased a C-Cell speed-stick data contract for 5 Giga-bites per month for R2999.00. I intended to renew this only to be told this same deal costs R5000.00 . This is not my first bad dealings with Cell-C and have now gone out and purchased that 8.T , 10 Giga-bite per month contract for R199.00 per month on a 2 year contract. I can only recommend this to everybody as this is very , very quick and so far I have no problems with 8.T . Forget about Cell-C , they do not care about their customers but only to make huge profits. | |||
| SUPPLIER'S RESPONSE | Cell C | Time and Date | 09:00:52 | Thu 19 Jan 12 |
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Hello geelec, Thank you for bringing this matter to our attention. Please note that Setfree will be in contact with you shortly to address all your concerns. Regards, Cell C|NS |
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| UPDATED RESPONSE | Cell C | Time and Date | 08:26:45 | Fri 20 Jan 12 |
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Hello geelec, Thank you for your posting. Please be advised that Sidefree has contacted you to advise that the previous prices quote for our data packages was due to promotional reasons however the promotion is no longer effective. Your concerns have been raised with our purchasing team for future consideration. Regards Cell C|CM |
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| CUSTOMER'S FEEDBACK | geelec | Time and Date | 08:48:42 | Tue 24 Jan 12 |
| Quite Impressed: Even though they were not able to resolve my issues that I was originally quoted R2000 and their nearest price now is R4000 I was impressed that they tried to assist and their representative was very apologetic and advised that it was promotional . This did not help me with my decision at the time but I appreciate that this will now be taken to their marketing team and hopefully they will explain things more accurately like the price will double in the future if you buy now. | |||
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