Cell C Conversion
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | cape town CBD | COUNTRY | South Africa |
| TIME / DATE | 10:12 Tue 7 Feb | PERSON RESPONSIBLE | repair centre |
| CUSTOMER | Rockgod | View all reports by user |
 1
 0
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | No feedback for a month |
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| I took my phone in for repair on the 05/01/12 and haven't received any feedback to date.I hope you can assist in anyway please.This is my tracking number R00706747. | |||
| SUPPLIER'S RESPONSE | Cell C | Time and Date | 11:30:09 | Tue 7 Feb 12 |
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Hello Rockgod, Thank you for bringing this matter to our attention. Please note that Mbongeni will be in contact with you shortly to address all your concerns. Regards, Cell C|NS |
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| UPDATED RESPONSE | Cell C | Time and Date | 11:26:37 | Thu 9 Feb 12 |
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Hello Rockgod, Thank you for your posting. We would also like to apologize for the lack of service you have received thus far, we assure you that this is not a true portrayal of the service we strive to deliver. Please be advised that Mbongeni has sent you an email advising that a quote has been generated and we require confirmation from you advising if we can go ahead with the repair. Our Repair centre has stipulated that your handset has been deemed beyond economical repair and a you need to submit a claim for have a new handset dispatched to you. Regards Cell C|CM |
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| CUSTOMER'S FEEDBACK | Rockgod | Time and Date | 08:13:58 | Wed 8 Feb 12 |
| Over the Moon: Thank you so much for the quick response.Really am impressed | |||
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