Cell C Conversion
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Durban | COUNTRY | South Africa |
| TIME / DATE | 08:00 Thu 19 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | coco101 | View all reports by user |
 2
 9
|
| PROBLEM | Billing / Accounts |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Thu 19 Jan | ||
| HEADLINE | Need to shape up! |
||
| I'm currently receiving smses from Cell C & dnt understand why I'm being threstened that my account is being handed to VM attorneys, I need clearance what account they are talkning about & this matter should be resolved with immediate effect, I've been having queries about my contracts with Cell C & when I make enqueris about it I don't get assistance from the callcentre all they do is transfer me ofwhich I have to wait for hours with no responce. I'm tired of Cell C they need to do their job! Or I'll be forced to consult with my lawyers I'm tired of begging them to sort this matter out. The last sms I received was on the 17 jan with ref no: 101789433 | |||
| SUPPLIER'S RESPONSE | Cell C | Time and Date | 08:59:44 | Thu 19 Jan 12 |
|
Hello coco101, Thank you for bringing this matter to our attention. Please note that Setfree will be in contact with you shortly to address all your concerns. Regards, Cell C|NS |
|||
| UPDATED RESPONSE | Cell C | Time and Date | 10:55:11 | Thu 19 Jan 12 |
|
Hello coco101, Thank you for contacting Cell C. Please be advised that Sidefree has been in contact with you to advise that all of the payments have been allocated and your account is now current. Thank you for allowing us to shed some light onto this matter. Regards Cell C|CM |
|||
| CUSTOMER'S FEEDBACK | coco101 | Time and Date | 09:21:00 | Mon 6 Feb 12 |
| Quite Impressed: They assisted me @Cell C and I'm impressed with their service and my name was cleared. | |||
Relevant content (Last 5 Billing / Accounts Problems)
 |
|||
|
|
|||
 |
|||
|
|
|||
|
|
Facebook Application
