Cell C Conversion
 SUPPLIER |
Cell C |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Head Office | COUNTRY | South Africa |
| TIME / DATE | 13:01 Wed 18 Jan | PERSON RESPONSIBLE | Cell C|NS |
| CUSTOMER | vuman | View all reports by user |
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 6
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| PROBLEM | Feedback / Response |
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| INCIDENT | Wed 18 Jan | ||
| HEADLINE | ANOTHER EMPTY PROMISE FROM CELL C :-( |
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On the 10th of January I wrote a report about Cell C and I got the following feedback from them: "SUPPLIER'S RESPONSE Cell C Time and Date 08:23:50 | Wed 11 Jan 12 Hello vuman, Thank you for bringing this matter to our attention. Please note that Setfree will be in contact with you shortly to address all your concerns. Regards, Cell C|NS" I gave them feedback on Fri 13 Jan 12 at 08:15:29 telling them I was satisfied with the above response and as yet I STILL HAVE NOT RECEIVED A CALL FROM CELL C. ANOTHER EMPTY PROMISE FROM CELL C. IM BEYOND DISGUSTED WITH CELL C's LACK OF CUSTOMER SERVICE AND BUSINESS ETHICS. |
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| SUPPLIER'S RESPONSE | Cell C | Time and Date | 09:16:24 | Thu 19 Jan 12 |
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Hello vuman, On behalf of Cell C, we would like to extend our humble apologies for the inconvenience this matter may have caused to you. Kindly note that Setfree will be in contact with you shortly to make an urgent follow up on this matter. Regards, Cell C|NS |
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| CUSTOMER'S FEEDBACK | vuman | Time and Date | 08:16:35 | Mon 23 Jan 12 |
| Over the Moon: thank you for sorting out the Sim swap for me, I wish you had more control over your franchises. | |||
Relevant content (Last 5 Feedback / Response Problems)
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