Cape Royale Luxury Hotel Complaint

SUPPLIER	Cape Royale Luxury ...	INDUSTRY	Hospitality
BRANCH / AREA	Cape Town	COUNTRY	South Africa
TIME / DATE	21:20 Sun 11 Sep	PERSON RESPONSIBLE
CUSTOMER	Ric-travel	View all reports by user	0 1
PROBLEM	Noise Distubance	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Fri 2 Sep
HEADLINE	Five STAR LUXURY should give you a restful sleep
If the Five STAR LUXURY stay is what you want and your sleep is important as part of the luxury then, this is not the hotel to book into as we experienced on the first week of September 2011. The front suites of the hotel building are shared with a very loud nightclub area, making the stay very uncomfortable with the present price tag sold as a luxury 5 star hotel - (LUXURY DEFINITELY NOT!). The management should sale their packages as a club hotel instead. The new experience provided is not even mentioned on their brochure. Their profile hides the fact of a loud nightclub named ZAR who attracts a the socialite visiting them is a different clientele to the concept of luxury hotel. The Cape Royale Hotel will soon be past its sale by date if it continues to encourage the club noise versus its hotel guest who so mush deserve a peaceful night sleep. Why book into LUXURY if that is so far from the total comfort and a good night's sleep. Noise created by the clubbing culture will now force any discerning guest to stay elsewhere when visiting Cape Town. Add a new Cape Royale Luxury Hotel Report Inappropriate report?