Budget Insurance Brokers Complaint
 SUPPLIER |
Budget Insurance Br... |
 INDUSTRY |
Insurance |
| BRANCH / AREA | Cape Town | COUNTRY | South Africa |
| TIME / DATE | 09:29 Tue 7 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | Sikandar | View all reports by user |
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1
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | STOP *****!!! |
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Dear Budget Insurance Why have you continued taking my money illegally after I cancelled my policy with you over a year ago? Why must I call YOU for MY money? Who will be refunding MY bank charges incurred??? When do I get MY money back??? |
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| SUPPLIER'S RESPONSE | Budget Insurance Brokers | Time and Date | 14:53:25 | Tue 7 Feb 12 |
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Hello Sikandar, Thank you for your comments. We have noted that the matter was raised with the relevant depart who are currently attending to the matter. We have also requested that the manager investigate the reason for the failure to cancel your policy when you requested for this to be done. We apologise for the inconvenience that was caused and trust that this matter will be resolved soonest. Kind regards, Tinny Pillay. |
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