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 BMW South Africa Complaint

SUPPLIER

BMW South Africa

INDUSTRY Motor
BRANCH / AREA Polokwane COUNTRY South Africa
TIME / DATE 13:54 Wed 18 Jan PERSON RESPONSIBLE
CUSTOMER skyber View all reports by user
PROBLEM

Repairs / Servicing

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INCIDENT Wed 18 Jan
HEADLINE

Slow service

I had my car booked at BMW Polokwane in December as it went to "Limp mode" as its automatic. They had the car booked for 13 January 2012 of which I took the car to have it fixed. They then promissed me that I will have it by Tuesday 17 Jan which was yesterday. I went ther on Monday hoping that I will get good news, which I was told that my car was not being fixed as they have not odered the parts for the car yet and they still have a backlock of other car parts yet to install. They even dont know as to when I will get the car back. I had to cancel my trip for the week as I am without transport.

Relevant content (Last 5 Repairs / Servicing Problems)

Tue 22 May 2012
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