BMW South Africa Complaint
BMW South Africa |
Motor | ||
| BRANCH / AREA | CRESTA | COUNTRY | South Africa |
| TIME / DATE | 19:12 Wed 11 Jan | PERSON RESPONSIBLE | Service Agents |
| CUSTOMER | Slykie | View all reports by user |
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| PROBLEM | Motor faults |
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| INCIDENT | Wed 11 Jan | ||
| HEADLINE | Mini Cooper S |
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My car went in for a start problem(North cliff Cresta could not fix the problem it took 5 days) it was fixed .Drove my car for three days the casket of the car was out/gave in. I was then told my engine must be replaced and that was done(driving with a new engine and still more problems)My clutch was very high and about to give in just after the engine replacement and they replaced the clutch.After replacing the clutch they advised me that it must set in to be perfect and it didn't work i could just change my gears without using my clutch. I then advised North cliff Cresta and they advised on how to use clutch for a certain period i tried that and still the same(clutch is still high). I then advised them that i will be going on holiday in Port Elizabeth , North cliff Cresta said i should take my car and when i come back it must have been worn in after doing about 2000 kilomitors. I came back Monday 09/01/2012 and my clutch is still the same. After me being very patient i just had it with North cliff Cresta! Booked my car in @t Mini Melrose for clutch check 11/01/2012 and they advised there is a problem but they cant fix it because the clutch was replaced 06/12. I need advise pls |
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