Bestmed Medical Scheme Complaint
 SUPPLIER |
Bestmed Medical Scheme |
 INDUSTRY |
Medical Aid |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 17:34 Thu 9 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | debeerfc | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | REQUEST STATEMENT OF CLAIMS FOR 2011 - NO RESPONSE |
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When can I expect to receive a copy of STATEMENT OF THE 2011 ACCOUNT (claims and payments) for Topcare acute, (member no 1951912) as originally requested on 26 January 2012 (to the call centre and by e-mail)? Or at least send a reply acknowledging receipt of the request? |
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| SUPPLIER'S RESPONSE | Bestmed Medical Scheme | Time and Date | 16:28:06 | Tue 14 Feb 12 |
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Hello debeerfc, Thank you for logging your complaint on hellopeter.com Our client service centre will e-mail this information to you shortly. Regards, Bestmed Medical Scheme |
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| UPDATED RESPONSE | Bestmed Medical Scheme | Time and Date | 17:07:10 | Fri 17 Feb 12 |
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Hello debeerfc, Your discussion with Mrs. Delaney Kruger on 16/02/2012 has reference and we thank you for your patience during this trying time. Regards, Bestmed Medical Scheme |
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