Bestmed Medical Scheme Complaint
 SUPPLIER |
Bestmed Medical Scheme |
 INDUSTRY |
Medical Aid |
| BRANCH / AREA | Cape Town | COUNTRY | South Africa |
| TIME / DATE | 12:49 Thu 2 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | angel21 | View all reports by user |
 0
1
|
| PROBLEM | Billing / Accounts |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Thu 2 Feb | ||
| HEADLINE | I want my money back! |
||
| I was a member of the scheme from 1 June to 31 December 2011 and cancelled by services effective 1 January 2012, and lo and behold, a debit order for my "gap cover" came off in January and I have yet to be contacted to be apologized to or to give details in order to get a refund. as far as I am concerned I am at a point where I need to go to Carte Blanche about this scheme, as I have had the most awful experience dealing with the most unhelpful people on the planet! I have had a look at the page and it is just complaints for 26 pages! This needs to be dealt with otherwise I will be taking it further! | |||
| SUPPLIER'S RESPONSE | Bestmed Medical Scheme | Time and Date | 17:05:43 | Fri 3 Feb 12 |
|
Hello angel21, Bestmed are not responsible for the administration, etc. pertaining to gap cover membership. We did, in an effort to assist, forward your cancellation request to hayley@totalmed.co.za. It is our understanding that one calendar month's notice is required in respect of gap cover cancellation and therefore your cover will terminate on 29/02/2012. Please contact hayley@totalmed.co.za for any additional information you may require. Thank you. Bestmed Medical Scheme |
|||
Relevant content (Last 5 Billing / Accounts Problems)
 |
|||
|
|
|||
|
|
|||
|
|
|||
|
|
Facebook Application
