Bestmed Medical Scheme Complaint
 SUPPLIER |
Bestmed Medical Scheme |
 INDUSTRY |
Medical Aid |
| BRANCH / AREA | Call Centre | COUNTRY | South Africa |
| TIME / DATE | 16:37 Wed 18 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | bubbles149 | View all reports by user |
 0
1
|
| PROBLEM | Call Centre!! |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Wed 18 Jan | ||
| HEADLINE | Cancellation Nightmare |
||
|
I've been trying to cancel my membership with Bestmed for the past two weeks , but get transferred from the one call centre agent to the next and all of them recon they will look into it and get back to me. I've also sent a cancellation letter to [Email Removed] , but have not had any response from them in the week from the date on which I sent it. PLEASE HELP |
|||
| SUPPLIER'S RESPONSE | Bestmed Medical Scheme | Time and Date | 12:53:21 | Thu 19 Jan 12 |
|
Hello bubbles149, Thank you for logging your complaint on hellopeter.com We apologise for the inconvenience caused and will revert back to you soonest. Regards, Bestmed Medical Scheme |
|||
| UPDATED RESPONSE | Bestmed Medical Scheme | Time and Date | 11:01:50 | Fri 20 Jan 12 |
|
Hello bubbles149, Your membership cancellation has been processed as confirmed via e-mail to you from our Mrs. Hildegarde Bornman. We trust this matter has now been resolved to your satisfaction. Regards, Bestmed Medical Scheme |
|||
| CUSTOMER'S FEEDBACK | bubbles149 | Time and Date | 11:37:46 | Fri 20 Jan 12 |
| Not Impressed: I have not received an e-mail from Mrs Bornman or anyone else at Bestmed for that matter. Please advise ? | |||
Relevant content (Last 5 Call Centre!! Problems)
 |
|||
|
|
|||
|
|
|||
|
|
(( • )) Supplier's response | ||
 |
Facebook Application
