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Best Electric / Best Home and El... - Customer Feedback and Analysis

Shown below are the statistics for Best Electric / Best Home and Electric based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (3) 9%
Complaint (29) 91%
Customer Compliment Complaint
1. Laristien12
2. Takinskin12
3. masokan02
4. masello02
5. Ginx01
Customer Feedback to Supplier Responses (last 12 months): 9 reports
Chart
 Over the moon Over the moon (1) 11%
Quite Impressed Quite Impressed (1) 11%
Indifferent Indifferent (1) 11%
Not Impressed Not Impressed (5) 56%
Utterly Disgusted Utterly Disgusted (1) 11%
Nature of complaints (last 12 months): 29 reports - Best Electric / Best Home and Electric
Bad Attitude (2) 7% Bad Attitude
Billing/Accounts (5) 17% Billing/Accounts
Competitions (1) 3% Competitions
Damaged Goods (7) 24% Damaged Goods
Feedback/Response (1) 3% Feedback/Response
Late/No Delivery (1) 3% Late/No Delivery
Other (2) 7% Other
Out of Stock (1) 3% Out of Stock
Pricing/Barcodes (1) 3% Pricing/Barcodes
Chart
 Repairs/Servicing Repairs/Servicing (8) 28%
Nature of complaints (last 12 months): 28726 reports - Retail Industry Analysis
Bad Attitude (3837) 13% Bad Attitude
Billing/Accounts (2605) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (414) 1% Breach of Contract
Call Centre!! (325) 1% Call Centre!!
Competitions (79) 0% Competitions
Damaged Goods (2184) 8% Damaged Goods
Expiry Date (311) 1% Expiry Date
Feedback/Response (1496) 5% Feedback/Response
Chart
 Hygiene Hygiene (318) 1%
Late/No Delivery Late/No Delivery (1517) 5%
Other Other (11778) 41%
Out of Stock Out of Stock (983) 3%
Passing the Buck Passing the Buck (510) 2%
Pricing/Barcodes Pricing/Barcodes (738) 3%
Repairs/Servicing Repairs/Servicing (1419) 5%
Spam Spam (174) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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Tue 22 May 2012
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