League Table - Banking Industry Comparison(last 12 months)
The league table is used to display the top companies in their industries and their conversion ratios from complaints to compliments.
| Conversion ratio | |
| African Bank | 195 (27%) |
| Wesbank | 92 (19%) |
| Standard Bank | 586 (14%) |
| Capitec Bank | 59 (12%) |
| Nedbank | 296 (11%) |
| Absa | 422 (11%) |
| First National Bank | 462 (9%) |
| INDUSTRY AVE | 2214 (12%) |
| Compliments ratio (Most to Least) | |
| Capitec Bank | 214 (30%) |
| African Bank | 282 (28%) |
| Wesbank | 151 (23%) |
| Nedbank | 640 (20%) |
| Standard Bank | 1052 (20%) |
| First National Bank | 1165 (18%) |
| Absa | 773 (17%) |
| INDUSTRY AVE | 4435 (20%) |
| Complaints ratio (Least to Most) | |
| Capitec Bank | 498 (70%) |
| African Bank | 717 (72%) |
| Wesbank | 496 (77%) |
| Nedbank | 2592 (80%) |
| Standard Bank | 4265 (80%) |
| First National Bank | 5306 (82%) |
| Absa | 3782 (83%) |
| INDUSTRY AVE | 18261 (80%) |
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