Autopage Complaint
 SUPPLIER |
Autopage |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | The Glen | COUNTRY | South Africa |
| TIME / DATE | 16:55 Tue 7 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | nutcase | View all reports by user |
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1
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| PROBLEM | Damaged Goods |
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| INCIDENT | Tue 29 Nov | ||
| HEADLINE | CELL COVER |
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At the end of November 2011 I went to Autopage in The Glen to purchase a Body Glove for my Nokia C7. I was assisted by a very friendly gentlemen named Merlyn. He indicated that he is able to attach the screen protector on my behalf. When he finished, we noticed a rather large bubble which he could not get rid of. He promised to obtain a new screen protector at Autopage's cost and would let me know as soon as stock arrived. I have mailed him several times without a return email and even went there more than 10 times since then. Each and every time I am told: "No stock yet". It's been more than 2 months and still no stock? Surely, to retain me as a valued client (especially now that I am due for an upgrade), he should have gone to any of the other 4 cellphone shops and bought one to keep me happy? Still waiting for stock I would imagine. |
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| SUPPLIER'S RESPONSE | Autopage | Time and Date | 11:38:26 | Wed 8 Feb 12 |
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Hello nutcase, Good day Please be advised that we tried to make contact with you; kindly call us regarding your complaint. Kind Regards Thersia van Staden Client Liaison Desk |
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Relevant content (Last 5 Damaged Goods Problems)
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