Auto And General Compliment
Auto And General |
Insurance | ||
| BRANCH / AREA | Head office | COUNTRY | South Africa |
| TIME / DATE | 11:12 Wed 22 Feb | PERSON RESPONSIBLE | Mrs.T Koopman |
| CUSTOMER | gdl | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Wed 22 Feb | ||
| HEADLINE | I drove threw my garage door |
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On Thursday I reflect I did the most dim-witted craze conceivable-I clamber out of my motor vehicle when it was at rest idling and in gear-how brainless not bright can I be-now I have to get it repaired. I resolute to the option off making contact with the insurance- 1st I recognised and I am familiar to the terms of how insurance companies think I knew I am going to have some entertainment. 2nd I phoned and a lady with the name of Tasneem Koopman answered my call-now I shoved my personal gear in 1st to get ready for a fight I was expecting. I explained to her that it gives anyone access to my property and I got annoyed when she said she will attend to the matter in a speedy way- 3rd I am not the most polite person in this hemisphere so I knew if I talk I already sound like Hitler on a Monday morning. I demanded to talk to her manager and that one made me cooled down a bit.Do we as clients imagine what abuse these girls gets from clients like me-NOT ONCE DID TASNEEM LOST HER TEMPER WITH ME EVEN ALTHOUGH SHE HAD GOOD REASON TO PUT THE PHONE DOWN ON NUMEROUS OCCASIONS-TASNEEM thankyou and I must appologize for treating you the way I did |
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| SUPPLIER'S RESPONSE | Auto And General | Time and Date | 14:56:29 | Wed 22 Feb 12 |
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Hello gdl, Thank you for your comments. We are pleased to know that Tasneem assisted you in such a professional manner. We have relayed your message to her as well as her manager and we are sure that she will appreciate it. Enjoy the rest of your day! Angelo Haggiyannes |
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