Auto And General Compliment
 SUPPLIER |
Auto And General |
 INDUSTRY |
Insurance |
| BRANCH / AREA | Century City | COUNTRY | South Africa |
| TIME / DATE | 14:57 Tue 21 Feb | PERSON RESPONSIBLE | Mohamed Riaz Esoof |
| CUSTOMER | rtaylor | View all reports by user |
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Tue 21 Feb | ||
| HEADLINE | Good customer focused assistance |
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Mohammed has assisted me twice in the past 3 months. I have been doing shopping at other insurance companies for better premiums and deals and was about to cancel by A&G. However Mohammed understood my needs and ensured good pricing and over policy to cover my needs and keep me with A&G (which I do prefer). I now purchased a new car, and again Mohammed assisted me very well in keeping my premium affordable and my policy up to date. THANKS! and keep up the good work Mohammed, I have call centre experience myself and know very well how tiring the job can be. CSR's like yourself are hard to come by. Thanks again. |
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| SUPPLIER'S RESPONSE | Auto And General | Time and Date | 12:14:46 | Wed 22 Feb 12 |
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Hello rtaylor, Thank you for taking the time to comment on our service. It is great to know that Mohamed managed to offer you a more affordable premium; your kind words were passed on to him as well as his manager where it will be appreciated. We are looking forward to be there for you in future. Kind regards, Angelo Haggiyannes |
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