Auto And General Compliment
 SUPPLIER |
Auto And General |
 INDUSTRY |
Insurance |
| BRANCH / AREA | Commercial Call centre | COUNTRY | South Africa |
| TIME / DATE | 14:30 Tue 21 Feb | PERSON RESPONSIBLE | Teresa McCarthy |
| CUSTOMER | Stephen Smit | View all reports by user |
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Tue 21 Feb | ||
| HEADLINE | Excellent service |
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| I deal with call centres on a dailly basis and Theresa is very professional, polite and exteremely efficient - Well done! | |||
| SUPPLIER'S RESPONSE | Auto And General | Time and Date | 11:59:33 | Wed 22 Feb 12 |
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Hello Stephen Smit, Thank you for taking the time to comment on our service. Feedback of nature is always appreciated; we will surely relay your gratitude to Teresa as well as her manager. Have an awesome day further. Angelo Haggiyannes |
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| CUSTOMER'S FEEDBACK | Stephen Smit | Time and Date | 07:00:34 | Fri 24 Feb 12 |
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Over the Moon:
Teresa committed to getting hold of the client even though it took 3 days and finalised the policy - she definitely went the extra mile! I would also like to thank Angelo for the response to my initial feedback! Good job A |
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