Auto And General Compliment
Auto And General |
Insurance | ||
| BRANCH / AREA | Cape Town | COUNTRY | South Africa |
| TIME / DATE | 13:30 Fri 17 Feb | PERSON RESPONSIBLE | Azaar Botha |
| CUSTOMER | Rosmarie | View all reports by user |
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| NATURE | Feedback |
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| INCIDENT | Fri 17 Feb | ||
| HEADLINE | Car claim declined. |
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| I just want to thank Azaar Botha from Auto and General going the extra mile. as previously explained only half of my car was repaired the previous time. Azaar arranged and reassessed the damage on my car. Corne at Auto Magic reported back to Azaar. Azaar phoned me right through the process. He had my car fixed and it was returned in less than 3 days. Azaar also arranged a Budget car for me for the 3 days. It was really great. However Azaar were fantastic and Corne from Auto Magic. The issue of my pool pump has not been resolved or my damaged fridge. But at least these 2 guys came through with my car claim. | |||
| SUPPLIER'S RESPONSE | Auto And General | Time and Date | 15:56:50 | Fri 17 Feb 12 |
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Hello Rosmarie, Thank you for your comments. We are delighted to hear that Azhar went the extra mile and assisted you in such a fast and efficient manner. We will gladly relay your gratitude to him as well as his manager. Enjoy the rest of your day! Angelo Haggiyannes |
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