Audi South Africa Complaint
 SUPPLIER |
Audi South Africa |
 INDUSTRY |
Motor |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 07:59 Wed 8 Feb | PERSON RESPONSIBLE | General Manager |
| CUSTOMER | tlekhobo | View all reports by user |
 0
1
|
| PROBLEM | Repairs / Servicing |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Faulty vehicle |
||
|
I am totally not happy with the vehicle I bought at Audi Johannesburg. Below is summary of my dissatisfaction with the dealership and the vehicle. -I bought the car (brand new) in July 2011. It is an Audi TT TFSI -During November 2011, I started having problems with the ESP and TPMS faulty systems -The vehicle was booked in at Audi Fourways on 24 November 2011 and the accelerator mechanism was replaced -Second week in January 2012, the same problem re-occurred and I took the vehicle (drive through) to Audi Fourways and they reset the ESP system -On the same day I drove to Audi Johannesburg to inform them and their service team about the same problem -The car was booked in for the 26 January 2012 for diagnosis and I was informed that everything was fine -On 4 February 2012 ( a week after the diagnosis) the same problem re-occurred I met with them to discuss this matter and informed them that I would like to have a replacement (new)car as they cannot rectify this problem. It's hardly 12 months but I find myself spendig time at Audi Johanesburg trying to resolve this matter. The General Manager is not willing to commit to any timelines and to respond in writting - excuses. |
|||
Relevant content (Last 5 Repairs / Servicing Problems)
 |
08:51:37 Mon 21 May 12
|
||
 |
|||
|
|
|||
|
|
|||
|
|
Facebook Application
