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 Audi South Africa Complaint

SUPPLIER

Audi South Africa

INDUSTRY Motor
BRANCH / AREA Centurion COUNTRY South Africa
TIME / DATE 15:21 Thu 12 Jan PERSON RESPONSIBLE
CUSTOMER johanol4 View all reports by user
PROBLEM

Repairs / Servicing

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INCIDENT Thu 12 Jan
HEADLINE

Dissapointed in Audi

I had a few items that did not work on my Q7 and I thought that I would get it fixed at my next service at 110 000km. My guarantee is only up to 105 000km. The service interval changed, becaus I took the car in late at a previous service. So, I thought they would still fix some items such as:
1. The boot door that was already fixed previously, because it did not open and again was not working. This time it was the shocks on the boot......
2. The shock on the engine bonnet that never worked
3. The car struggled to start and they could not fix it - it was apperently a computer setting. This until my turbo blew and I had to replace the air intake manifold - now the computer is working.
4. I had to replace my battery, although my in car indicator sow it is 100%
How do you trust people if you cannot trust a multi national such as Audi? They could have fixed it under guarantee, since it was giving problems then, now 3000km out of guarantee it becomes my problem. I am not suprised, but disgusted. When I bought the car they had to fix my centre consol and roof. They never ordered even the parts after 2 years, altough I have the communication on e-mail.

Relevant content (Last 5 Repairs / Servicing Problems)

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