Altech Netstar Compliment
 SUPPLIER |
Altech Netstar |
 INDUSTRY |
Security |
| BRANCH / AREA | Customer Service Centre | COUNTRY | South Africa |
| TIME / DATE | 17:34 Fri 27 Jan | PERSON RESPONSIBLE | Thokozani Mchunu |
| CUSTOMER | sharonc | View all reports by user |
3
 2
|
| NATURE | Going the Extra Mile |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Fri 27 Jan | ||
| HEADLINE | Excellent customer service |
||
|
Just when I though that good service had died a still death in South Africa an employee of Altech Netstar pops up and surprises me. The tracking unit in my vehicle was not able to be tracked as there was apparently a breakdown in communication between the transponder and the control room. I reported this this morning at 08H00; my call was logged by the above-named gentleman. Needless to say he left no stone unturned to assist me and give me feedback as to what he had done. At 13H00, my problem was resolved. Thokozani, people of your calibre are very few and far between. Keep up the good work young man; you sure are an asset to your company. |
|||
| SUPPLIER'S RESPONSE | Altech Netstar | Time and Date | 08:19:45 | Mon 30 Jan 12 |
|
Hello sharonc, Thank you for the positive feedback, it really makes us proud to know we have delivered good customer service. Altech Netstar is striving to provide service that exceeds our clients expectations. I will definitely pass on this compliment to Thokozani. Regards, Nadia Solomon |
|||
Relevant content (Last 5 Compliments)
 |
|||
|
|
|||
|
|
|||
|
|
|||
|
|
Facebook Application
