Altech Netstar Compliment
 SUPPLIER |
Altech Netstar |
 INDUSTRY |
Security |
| BRANCH / AREA | Customer Care | COUNTRY | South Africa |
| TIME / DATE | 10:16 Tue 18 Oct | PERSON RESPONSIBLE | Nadia Solomon |
| CUSTOMER | nhanhi | View all reports by user |
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| NATURE | Feedback |
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| INCIDENT | Thu 13 Oct | ||
| HEADLINE | Billed for 2 devices while I have 1 device fitted |
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| I would like to thank Hellopeter for giving me this platform, it is very helpful. A special thanks to Nadia Solomon who has revived my faith in Netstar. l was honestly thinking of cancelling my contract with them. She promised me that my money will be refunded and IT WAS REFUNDED. I am now waiting for the technician to check my Netstar unit. I am very grateful for her assistance and hope she is recognised by her employer for the great work she is doing. Thanks again Nadia Solomon, keep up the good work :) | |||
| SUPPLIER'S RESPONSE | Altech Netstar | Time and Date | 17:08:12 | Tue 18 Oct 11 |
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Hello nhanhi, Thank you for taking time to post this compliment and allowing us to resolve your complaint. Nadia will be commended for service offered. Regards Kevin Naidoo |
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