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 Altech Netstar Conversion

SUPPLIER

Altech Netstar

INDUSTRY Security
BRANCH / AREA Gauteng COUNTRY South Africa
TIME / DATE 13:51 Wed 23 Nov PERSON RESPONSIBLE VVM Attorneys
CUSTOMER nomahlubi1 View all reports by user
PROBLEM

False legal action taken

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INCIDENT Tue 22 Nov
HEADLINE

Unfair legal action

I have been receiving sms for VVM Attorney with regard to the outstanding contributions on net star account.VVM Attorney have bee terrorising my family with calls @ ungodly hours,saying I am owing netstar.The lady spoken to was very rude and continue to use incorrect contact details ,The mentioned account according to my knowledge was settled and this is a renewal of contract which is not compulsory therefore I cannot understand why this action and persitance continues.Please check your correspondence from [Email Removed] and Avery who was CC.Reg: YPH684GP.I have proof of payment and this should be reflecting long ago,Please try to deal with this company as I do not understand why net star should be dealing with such incompetent attorney`s.


SUPPLIER'S RESPONSE Altech Netstar Time and Date 16:42:04 | Wed 23 Nov 11
Hello nomahlubi1,

As discussed the matter has been resolved.

Regards
Kevin Naidoo
CUSTOMER'S FEEDBACK nomahlubi1 Time and Date 13:25:54 | Tue 20 Dec 11
Indifferent: Thanks for prompt response and just praying that the confusion of accounts and names is sorted out as am still receiving calls fro altech with regard to contact details names and account to be debited.

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