Altech Netstar Conversion

SUPPLIER	Altech Netstar	INDUSTRY	Security
BRANCH / AREA	Call Centre	COUNTRY	South Africa
TIME / DATE	14:06 Wed 23 Nov	PERSON RESPONSIBLE	Customer Service
CUSTOMER	johnash	View all reports by user	7 23
PROBLEM	Billing / Accounts	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Wed 23 Nov
HEADLINE	Unable to cancel contract
Just called Netstar as I have new insurance from 1/1/2012. They cannot cancel my netstar service as "the system" will cancel in 30 days meaning I have no cover from 24th Dec to 1st Jan... What a pile of **it .... Add a new Altech Netstar Report Inappropriate report?
SUPPLIER'S RESPONSE	Altech Netstar	Time and Date	14:38:21 \| Wed 23 Nov 11
Hello johnash, As discussed the matter has been resolved. Regards Kevin Naidoo
CUSTOMER'S FEEDBACK	johnash	Time and Date	20:06:09 \| Tue 20 Dec 11
Quite Impressed: Cancelled (after asking again), but cancelled. Thanks

Back

Relevant content (Last 5 Billing / Accounts Problems)

First National Bank Daylight robbery	07:42:35 Mon 21 May 12 by: Mujiba
8ta Debited twice in one month- before pay ...	07:38:53 Mon 21 May 12 by: Ayesh02
Discovery Health Agreed quote - but then short paid	02:27:02 Mon 21 May 12 by: GTO
Propell Please mail me you complaints	23:31:23 Sun 20 May 12 by: Zee500
Vodacom Loss of airtime	22:53:16 Sun 20 May 12 by: pstodel	(( • )) Supplier's response